About This Repository
Faruq Marican CEO of Popsical and customer complain.
Source: Stomp.sg
Introduction
This website serves as a public repository documenting alleged unfair business practices, consumer exploitation, and legal actions involving Charaku Pte Ltd (operating as Popsical) and its co-founder, Faruq Marican.
Once a prominent karaoke startup in Singapore, the company was ordered to wind up by the High Court in 2024 following legal action by the Composers and Authors Society of Singapore (COMPASS) over unpaid music royalties. Despite this liquidation, consumers have reported continued unauthorized charges, an inability to cancel subscriptions, and a lack of accountability from the company's leadership.
Key Allegations at a Glance
- "Zombie" Charges: Consumers reported being charged up to three times their monthly subscription fee (jumping from $10.99 to $29) even after the company faced liquidation and the service became unreliable.
- Insolvency & Liquidation: Charaku Pte Ltd was placed under creditor's voluntary liquidation in April 2024 and wound up by the court in June 2024 after failing to pay approximately $1 million in copyright fees.
- Unresponsive Support: Users cited an inability to remove credit card details from the platform and zero response from customer service channels, forcing many to cancel their bank cards to stop deductions.
This site aims to consolidate these reports to inform the public and prevent further consumer financial loss.
Read Full Details on Popsical Allegations →